Job Type:

Full-time

Location:

USA: Idaho, Michigan, New Mexico, Oregon, Arkansas, Vermont, Mississippi, Alaska, Hawaii, Wyoming.
Canada: British Columbia, Quebec, Alberta.

Job Description:

As an ATM Engineer you will be responsible for ensuring the smooth operation of our automated teller machines (ATMs) network. You will play a critical role in maintaining, troubleshooting, and repairing ATMs to ensure uninterrupted availability and service to our customers.

Responsibilities:

1. ATM Installation and Configuration: Install, configure, and set up new ATMs at designated locations according to company guidelines and client requirements.
2. Preventive Maintenance: Perform regular preventive maintenance on ATMs to identify and replace any faulty components, ensuring optimal performance and minimal downtime.
3. Troubleshoot and Repair: Diagnose and resolve hardware and software issues affecting ATMs, including currency dispensing, card reader, receipt printer, and connectivity problems.
4. Software Updates: Install software updates and patches on ATMs to enhance security, improve functionality, and comply with regulatory requirements.
5. Cash Management: Coordinate with the Cash Management team to ensure ATMs are adequately stocked with cash, monitor cash levels, and reconcile any discrepancies.
6. Incident Management: Respond promptly to ATM incidents, escalate issues as necessary, and communicate with relevant stakeholders to resolve problems efficiently.
7. Documentation and Reporting: Accurately document all maintenance activities, repairs, upgrades, and installations performed on ATMs. Generate reports on ATM performance, uptime, and any recurring issues.
8. Quality Assurance: Conduct regular audits of ATMs to ensure compliance with company standards, security protocols, and customer service excellence.
9. Training and Support: Provide training and technical guidance to ATM service partners and bank staff on proper usage, troubleshooting techniques, and basic maintenance tasks.
10. Industry Trends: Stay updated with the latest industry developments and emerging technologies in ATM operations to proactively implement improvements.

Requirements:

1. High school diploma or equivalent; additional technical certifications or vocational training in electronics, computer systems, or a related field will be advantageous.
2. Proven experience in ATM maintenance, repair, or related technical roles within the banking or financial services industry.
3. Strong knowledge of ATM hardware components, including currency dispensing mechanisms, card readers, receipt printers, and network connectivity.
4. Familiarity with ATM software systems, including operating systems and application software.
5. Proficient in troubleshooting techniques for identifying and resolving hardware and software issues.
6. Excellent communication and interpersonal skills to effectively collaborate with internal teams, external vendors, and clients.

Salary:

Contact HR Coordinator

Job Type:

Full-time

Location:

USA, Canada.

Job Description:

As an ATM Secret Auditor you will be responsible for carrying out discreet audits of our ATM machines to ensure that they are functioning properly, securely, and in compliance with industry regulations. This position requires a keen eye for detail, strong analytical skills, and the ability to maintain confidentiality while handling sensitive information.

Responsibilities:

1. Conduct thorough audits of ATM machines to identify any irregularities or discrepancies in cash balances, system configurations, security measures, software updates, and maintenance schedules.
2. Ensure compliance with company policies, procedures, and industry regulations, such as the Payment Card Industry Data Security Standard (PCI DSS) and the Americans with Disabilities Act (ADA).
3. Evaluate the effectiveness of security measures in place to protect ATM machines against theft, fraud, and physical damage.
4. Maintain accurate and detailed records of audit findings, including photographs and video footage when necessary, and prepare comprehensive reports for management.
5. Collaborate with internal stakeholders, such as the IT department, operations team, and security personnel, to address identified issues and implement recommended improvements.
6. Stay up to date with industry trends, technological advancements, and regulatory changes related to ATM machines, and make recommendations for continuous process improvements.
7. Conduct periodic training sessions for employees involved in the operation and maintenance of ATM machines to ensure compliance with security protocols and best practices.
8. Assist in the investigation of any suspected fraudulent activities involving ATMs and provide support to law enforcement agencies, if required.
9. Maintain confidentiality and adhere to ethical standards while handling sensitive information related to ATM transactions, customer data, and company operations.
10. Travel to various ATM locations within the company's network to perform audits, as needed.

Requirements:

1. Bachelor's degree in accounting, finance, information technology, or a related field.
2. Proven experience in auditing, preferably in the banking, financial services, or retail industry.
3. Knowledge of ATM operations, security protocols, and compliance requirements.
4. Familiarity with auditing techniques, risk assessment methodologies, and internal control frameworks.
5. Strong analytical and problem-solving skills with attention to detail.
6. Excellent written and verbal communication skills.
7. Ability to work independently and collaboratively with cross-functional teams.
8. Proficient in using auditing software, Microsoft Office Suite, and other relevant tools.

Salary:

Contact HR Coordinator

Job Type:

Full-time

Location:

Remote.

Job Description:

We are looking for a skilled and knowledgeable ATM Software Developer to join our team at MCG. As an ATM Software Developer, your main responsibility will be to create software solutions for our ATM systems. Working closely with various teams, such as software designers, architects, and business analysts, you will play a key role in ensuring the successful implementation of ATM software applications.

Responsibilities:

1. Develop software solutions for ATM systems, ensuring high performance, reliability, and security.
2. Collaborate with cross-functional teams to define requirements and create technical specifications for ATM software applications.
3. Conduct analysis and evaluation of existing ATM software systems, identifying areas for improvement and proposing innovative solutions.
4. Implement software solutions using programming languages such as C++, Java, or other relevant technologies.
5. Perform troubleshooting and debugging activities to resolve software issues and ensure smooth operation of ATM systems.
6. Conduct software testing and verification to ensure the functionality, performance, and compliance of ATM software applications.
7. Collaborate with ATM hardware teams to integrate software components and ensure seamless functioning of the overall system.
8. AKeep up-to-date with industry trends and advancements in ATM software technologies, and propose innovative ideas for enhancing our software offerings.
9. Maintain documentation and technical specifications.
10. Provide technical guidance and mentorship to junior software developers within the team.

Requirements:

1. Bachelor's degree in Computer Science, Software Engineering, or a related field.
2. Proven experience of at least 5 years as a Software Developer, Software Engineer, or similar role, with a focus on ATM or payment systems.
3. Strong knowledge of programming languages such as C++, Java, or other relevant technologies used in ATM software development.
4. Experience in developing software solutions for ATM systems, including transaction processing, security protocols, and hardware integration.
5. In-depth understanding of software development methodologies, software architecture, and development patterns.
6. Familiarity with industry standards and regulations related to ATM software, such as EMV, PCI DSS, and ADA compliance.
7. Proficient in software testing and debugging techniques to ensure high-quality, reliable software solutions.
8. Excellent problem-solving skills, with the ability to analyze complex issues and propose effective solutions in a dynamic environment.
9. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

Salary:

Contact HR Coordinator

Job Type:

Full-time

Location:

Remote.

Job Description:

We are seeking a talented and experienced ATM Software Designer to join our team at MCG. As an ATM Software Designer, you will be responsible for designing software solutions for our ATM systems. You will collaborate with cross-functional teams, including software developers, architects, and business analysts, to ensure the successful implementation of ATM software applications.

Responsibilities:

1. Understanding the requirements: Gather all necessary information and requirements from stakeholders, such as clients, project managers, and developers, to clearly understand the purpose and functionalities of the software.
2. Analyzing existing systems: Evaluate any existing systems or processes that the software will be replacing or integrating with to identify potential challenges and opportunities for improvement.
3. Creating visual representations: Utilize software design tools or sketching techniques to create visual representations of the software's user interface (UI), information architecture, and workflows. This includes creating wireframes, flowcharts, and mockups that provide a clear understanding of how the software will function and interact with users.
4. Considering usability and user experience (UX): Focus on designing a user-friendly interface that ensures a positive user experience. Keep in mind factors such as accessibility, ease of navigation, and efficient workflows to maximize user satisfaction.
5. Collaborating with other team members: Work closely with other team members, such as software developers, project managers, and UX designers, to ensure that the design aligns with the development process and can be implemented efficiently.
6. Conducting design reviews: Organize and participate in design reviews with stakeholders to gather feedback and make necessary iterations to the design.
7. Documenting the design: Prepare comprehensive documentation that describes the design, including user requirements, design patterns, and standards to aid in the development process and future maintenance.
8. Staying updated on industry trends: Continuously learn about emerging technologies, trends, and best practices in software design to ensure that the design is innovative and up-to-date.
9. Ensuring scalability and flexibility: Consider the potential future needs of the software and design it in a way that allows for scalability and easy adaptation to changing requirements.
10. Quality assurance: Collaborate with quality assurance professionals to ensure that the design meets the agreed-upon requirements, functionality, and standards before the software is implemented.

Requirements:

1. Knowledge of software development principles: You must have a solid understanding of software development principles, including the software development life cycle, design patterns, and best practices.
2. Technical skills: Proficiency in commonly used software design tools and technologies is essential. This may include knowledge of programming languages, such as Java or Python, as well as experience with design tools like Adobe XD, Sketch, or Figma.
3. User experience (UX) design knowledge: Understanding user needs and designing intuitive and user-friendly interfaces is crucial. Familiarity with UX design principles and methodologies will help you create designs that meet user expectations.
4. Analytical and problem-solving skills: As a software designer, you need to have strong analytical skills to identify potential issues and find appropriate solutions. Problem-solving abilities will help you address design challenges effectively.
5. Collaboration and communication skills: Software design often involves close collaboration with developers, stakeholders, and other team members. Excellent communication and collaboration skills are necessary to understand requirements and communicate design decisions clearly.
6. Attention to detail: Paying attention to details is important when creating software designs, as even small design flaws can have significant implications on the usability and functionality of the software.
7. Adaptability: The ability to adapt to changing requirements and feedback is crucial. Software design is an iterative process, and being open to revising and improving designs based on feedback is essential.
8. Knowledge of industry trends: Staying up to date with industry trends and best practices in software design is important to ensure that your designs are modern, efficient, and aligned with current standards.
9. Creativity: A software designer should possess a creative mindset to come up with innovative and visually appealing designs that enhance the user experience.
10. Continuous learning: The field of software design is constantly evolving, so a commitment to continuous learning and staying updated with the latest design principles and tools is essential.

Salary:

Contact HR Coordinator